I affiliate Harley-Davidson being a brand name of reputation and when This can be type of lax customer support and Perspective I am to be expecting even prior to the delivery of my Extra fat Boy by your team in Mumbai, I'd personally take into account this damaging into a reputed brand like yours.
This habits is tantamount to theft by deception and I firmly believe that I needs to be reporting this to the point out of California, as a result of point I questioned for your outdated parts and was refused them. This is solely NOT the way you treat buyers.
November 18, 2016 at 7:04 am I purchased a 2012 extremely restricted in July of 2015, the working day I examination rode it I reported a thing in regards to the ticking within the engine the service Office explained to me it absolutely was within the phase four that they experienced place in. The sales man confident me that the prolonged warranty would protect all the bike simply because I had listened to horror stories about phase 4 voiding the guarantee. It appeared like I used to be in there every month for that ticking sound mainly because it retained receiving worst, they made me experience like an idiot. I happen to be Using For some time which was my first Harley to ever get from the dealership. The service department stored telling me which the Appears I had been Listening to were standard for your kit which they had put in. I questioned consistently for that Develop sheet to my bicycle so I could see exactly what all they had actually set within the bicycle since several of the things they were being indicating they had put in produced no perception to me. I used to be normally told I couldnt have the Develop sheet since it had someones private info on it. I did my very first oil adjust and seen a bit brass I mentioned anything to them and they informed me it absolutely was ordinary, I bought annoyed and still left. A couple of months in the past I did A different oil adjust and was cleansing the air filter and The complete filter was protected in brass. I took it back and once more they said this was regular. This time Once i asked to talk to your direct mechanic he was essentially there and explained that no that wasnt typical and that he would have to tear down all the engine to discover the challenge Which I will be with no bike for a number of months. So I check with if this is covered beneath the warranty because I bout this bike Together with the stage four kit previously mounted by the exact same dealer and was confident which the guarantee would protect nearly anything over the bike. I used to be knowledgeable that simply because there was efficiency parts extra to the bike that no the guarantee would not cover the maintenance.
Identified as for that guarantee and Service Manager to deal with this failure, Incidentally it’s extremely hard for me to realize why High definition HAS NOT road assistance at any place in Mexico, the bike returned to me after a person 7 days With all the identical issue.
Alright, I’ll have wife with me, want to be safe, run it, $80 bucks, I'm sure, nothing to complain about, suitable, And that i didn’t at that time. My grievance came once the company Office termed and informed me my bike was done BUUUUUTTTTT there was a charge “missed†by sales.You can find now a $450.00 labor charge for chrome plates that needed to be taken from the bicycle to put the apes on, Actually. Just before I’ll shell out $1 thru will take the apes off, put the originals as well as all accessories back on, refund me the $eighty & pull the $1500.00 cost off the stability in the bike, re-do the contract with new figure at the same desire rate & watch me go away there retail store for the final time. To start with Harley & I hardly ever thought my 1st encounter with this enterprise could well be like this. With any luck , the other dealers in the area are Practically nothing such as this one or I’ll be going to a different model Period of time.
May 28, 2017 at one:25 pm I not long ago bought a motorbike from your dealership in Alachua, Florida. Buying this bicycle I THOUGHT in handling Harley Davidson it would be various, that all the things might be managed skillfully & in a well timed method. Not a lot. Don’t get me Erroneous the acquisition went easy & I used to read more be pretty amazed until I began working with the provider facet. I procured 17 inch ape hangers when I bought the bicycle. A rep whom mentioned he had installed countless these handlebars went out over the showroom floor to see what measurement I would want when sitting down on the bicycle. We then went back to thaw parts department where I used to be offered a estimate for “Every little thing†completed there from there appropriate, just convey the bicycle back whenever they arrive they’ll set them on & I’m wanting to ride, ideal. Effectively, not so fast. Upon arrival I was Yet again encouraged that the kit I had didn't have specified options that could cause the handlebars to get unsafe.
You can find an important sum data To place out but I'll attempt to be as temporary as feasible without dropping any required material. The Reference range for the case is 3184023. For those who or simply a member of one's executive crew wish to contact me to debate this in better element I is usually arrived at anytime at 201-906-4490. I'd welcome the chance to share a far more comprehensive explanation with both you and your personnel to make sure that we could reduce this situation from happening to any person else as well as your purchaser treatment crew could be enlightened regarding how to manage circumstances on somebody foundation. Not each and every predicament is black and white, each has its have special situations which could demand imagining beyond any box or prescripted guide.
Alright, so I didn’t thrust them to repair it rapidly. I instructed them many moments I required it performed suitable, not quick. The first time they lastly known as me (after having my Trike for almost two months) and explained to me it was ready to get my spouse dropped me off (we Stay thirty minutes from the dealership). However it turned out the trike wasn’t Prepared whatsoever and my spouse experienced to return back and have me. A week later on they once again reported it absolutely was Prepared so I went to obtain it. This time they turned it in excess of to me supposedly Prepared but mentioned they however “owed†me a Parking Brake Change Sensor and two Tank Emblems. They gave me my Trike back Unquestionably filthy, but at that time I didn’t treatment, I just preferred it back. They gave me no paperwork, ostensibly as they nonetheless owed me two items that were on order. I obtained the Trike property without having challenge, and the following day went to put my stuff back in it and thoroughly clean it. I commenced the trike and it ran for about two or a few seconds then died and wouldn’t start out. It took me Pretty much one hour of difficulties taking pictures in advance of I found that the fuel line had turn into disconnected from the bottom from the tank. Evidently the snap connector experienced not been seated adequately and it had vibrated unfastened (recall, I am not a mechanic and choose to depart the trike repairs on the supposedly properly trained specialists). That’s a real Silly thing not to do properly when Placing a motorcycle back jointly. Nonetheless it doesn’t conclusion there. Quite a few days go by of lousy temperature so I don’t reach ride at all for over a week, but now I lastly get everything settled and was about to go for a trip (too The dealership to discover why they hadn’t called me still and why the parts hadn’t are available). I did a Check out of every thing and located I had no tail lights or brake lights to the rear fenders. (You are able to think about that now I’m truly starting to rethink The full Harley Davidson expertise.
 We host listings for privately owned motorcycles but dealers are welcome to put up listings assuming that they consist of a complete description no less than 250 phrases in length or even more and an image of the High definition that they would like to sell.
I've a 1942 Harley Knucklehead for sale tht is definitely an previous Canadian Army bike. I am aiming to promote the motorcycle and could use some resources to aid set up …
February 15, 2017 at eight:22 pm I’ve been Harley-Davidson motorcycle proprietor for seventeen decades my major disappointment in Harley Davidson arrived yesterday February 14th 2017 I went towards the Henderson Nevada Harley-Davidson looking for a wiring harness for my tail light unfortunately a blown tire ripped the harness from the fender. Enjoyable sufficient the services or part particular person identified element relay that it absolutely was $fifty one and several alter I was a little quick so I mentioned I’d be back in a number of times heart needed to be requested. Later on that night I ended up on Las Vegas Boulevard on the Las Vegas Harley-Davidson exactly where the parts desk assistance particular person aided me connected that it would have to be requested from them also and the price of the component was $fifty three and a few alter even so he did relay that Crimson Rock Harley Davidson right here in Las Vegas had a single in stock he referred to as above to put the element on hold since they did have it I asked him at that time to talk to the person on one other conclusion of your cell phone how much the portion was that gentleman never ever asked hung up the phone relaying the part was $fifty three and several alter the morning of February 15th 2017 I went to Red Rock Harley Davidson up on Rainbow and Sahara request the part it absolutely was introduced out and was charged $fifty nine and $0.
Explained to day-to-day by me that Harley is no longer a manufacturer of heritage but only one of greed ,so listen to me now ,correct or replace this in journey capable bike I’m spending as well greenback to u for ! I greedy market outs listen to me nevertheless
I happen to be Using for about 22 several years on in addition to Harleys and found that my Vulcan Nomad 1500 fi arrived closest to comparison with my FLHTCU. Before I phase back from the Macon dealership, I will go back to rice burners to steer clear of the cold shoulder. Harley Davidson, if you wish to Get the shares back in the right way, send undercover people today to franchises to determine 1st hand shopper relations and correct from the bottom up. I felt like Macon employees have “taken a knee†to new consumers.
September 1, 2015 at 12:55 am Tell your retail department promoting vests with Harley Davidson 3 piece patches INCLUDING the mc on it'll trigger an enormous concern along with your loyal consumers. You might be opening up your goal consumers of higher Center course with expendable pounds that expend tens of hundreds on bikes and clothing to bitter disappointment if they get their asses handed to them for carrying an MC patch.